{"id":16838,"date":"2018-08-02T15:08:01","date_gmt":"2018-08-02T12:08:01","guid":{"rendered":"https:\/\/aladeeb-coffee.com\/contact-us\/"},"modified":"2023-09-13T08:44:54","modified_gmt":"2023-09-13T05:44:54","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/aladeeb-coffee.com\/en\/contact-us\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the delivery areas?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We provide delivery service to main regions in Turkey and all countries of the world,<\/p>

Unfortunately, there are some areas that we cannot deliver directly to your home, so there is no delivery service available to your home. These areas are beyond the scope of delivery.<\/p>

\u2013 We also inform you that if the delivery address is outside the range, we will have to ask our valued customers to receive the order from the nearest branch of the shipping company.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have shipping service outside Turkey?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

At the moment, we have a shipping service inside and outside Turkey, and we strive to deliver our products to all parts of the world, God willing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to pay additional fees for the delivery service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Free delivery on all orders if the purchase amount is worth 450 Turkish liras or its equivalent in the rest of the currencies or above inside Turkey, while the external shipping is subject to the terms and prices of external shipping.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to pay additional fees for the Cash on Delivery service?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The buyer does not have to pay fees if he chooses to pay cash on delivery.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take for my order to reach me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Depending on the shipping company, which usually ranges between 48 hours and a week from the date of shipment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I track the status of my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

When your order is shipped, we send you shipment details via email. This message contains the bill of lading number, which consists of a series of several numbers, for example \u201c3992789952\u201d. You can use this as a text message will be sent by the shipping company to track the shipment.<\/p>

I have not received the order yet, and the period has exceeded the specified delivery time, what should I do?
You can call 00905345919241, email us at support@aladeeb-cooffee.com, or WhatsApp us at 00905345919241.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I do if the product I received is damaged or damaged?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The Bin Al-Adeeb store team shows great interest in packaging the products and ensuring their safety before shipping them, but in the event that the product arrives to you in a damaged condition, please inform us of that immediately through the contact us form or email us at support@aladeeb-cooffee.com or contact WhatsApp at 00905345919241.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I change the delivery address?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can fill out a contact us form to tell us your correct address, or write to us at support@aladeeb-cooffee.com or contact WhatsApp at 00905345919241.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ What are the delivery areas? We provide delivery service to main regions in Turkey and all countries of the world, Unfortunately, there are some areas that we cannot deliver directly to your home, so there is no delivery service available to your home. These…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16838","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/pages\/16838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/comments?post=16838"}],"version-history":[{"count":10,"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/pages\/16838\/revisions"}],"predecessor-version":[{"id":18954,"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/pages\/16838\/revisions\/18954"}],"wp:attachment":[{"href":"https:\/\/aladeeb-coffee.com\/en\/wp-json\/wp\/v2\/media?parent=16838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}